Ways to register for 'My account'

If you are a first time user of 'My account' you will need to register for the service. You can do this in a number of ways.


You can go through our user registration online 24 hours a day.

Chat online

Chat with a member of our Customer Service team during normal opening hours.

Call back

If you would like to speak to a member of our Customer Service team, you can ask them to call you back at a time which is convenient to you (during normal opening hours).


Freephone: 0800 316 0897

Opening hours

8.30am - 5.00pm Mon-Fri
(closed on public holidays)